Privacy

WHO WE ARE

We are Callnet Ltd, based on Waiheke Island, New Zealand. Our website address is: https://callnet.co.nz. On this page you can find our Privacy Policy. You may also wish to read our Terms of Serive here.

PERSONAL DATA WE MAY COLLECT ON OUR WEBSITE

In general, you may visit our website without providing any personal information. If you choose to contact us via our contact form, we will collect the data requested or that you have submitted. If you choose to subscribe to our email newsletter, we will collect the data requested. We may use cookies on our website, for your convenience. Cookies last for one year and do not track your behaviour, they are used to assist with making your experience faster (for logins etc, where relevant). Any information you do share with us is treated confidentially and stored securely to the best of our abilities and will never knowingly be shared or sold to unauthorised parties. If you place an order with us, we may also collect additional information that we will use to process the transaction. Sometimes this may occur offline and be subject to a separate privacy policy or contract. Please ask us if you need details.

OTHER DATA WE MAY COLLECT ON OUR WEBSITE

We may choose to use third party content in the site (embedded or otherwise) and this may contain analytics tracking code. We may also use third party productivity tools e.g. Google Analytics, Google reCAPTCHA v3 (which are subject to Google’s Privacy Policy and Terms of Use) – and other third party software (apps) where appropriate in our website, to help us to deliver the best experience to you and to help protect our site. Wherever possible, we choose not to track or collect any personal information from these tools. Any data we do collect is typically based around browser statistics, computer / device type, website pages visited & duration, internet connection speeds and loading times, IP address and server information etc. Where we do collect any data, we do our best to anonymise it. All data is treated confidentially and is typically only used for website traffic analysis, improving e.g. speeds, load times, mobile compatibility and security, for example.

WHO WE SHARE YOUR DATA WITH

Except for any 3rd party apps that we may utilise as mentioned above, we don’t intentionally share any of data with any third parties, unless you have asked us to: e.g. if you join our newsletter, make a purchase online or contact us – or where we are processing an order, a booking, payment or other transaction on your behalf. In such cases, we may ask for your information and any information you do share with us is treated confidentially and stored securely. All payments are conducted through trusted & secured payment gateways.

HOW LONG WE RETAIN WEBSITE DATA

If we need to retain data, we usually keep data long enough to process it and then discard it safely. Certain information may be retained indefinitely.

WHAT RIGHTS YOU HAVE OVER DATA

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.